Privacy Policy

At CaseBuilder, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform and related services. By using CaseBuilder, you agree to the terms described here.

1. Introduction

CaseBuilder (“we,” “our,” or “us”) provides secure tools for organizing and managing digital case materials. We are committed to protecting your privacy and complying with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

We collect limited information needed to operate and improve CaseBuilder:

• User Account Information: Name, email address, and authentication credentials.
• Uploaded Files: Files and case materials you upload, encrypted in transit and at rest.
• System and Diagnostic Data: Technical logs and error reports used only for bug fixes and system performance.
• Support Communications: If you contact us, we may store messages for quality assurance.

3. How We Use Information

• Provide and maintain the CaseBuilder platform.
• Improve performance, reliability, and user experience.
• Communicate with you about updates, security, or support.
• Comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information. We do not use your uploaded data for marketing or advertising purposes.

4. Data Sharing and Disclosure

We do not share user data with third parties except in limited circumstances:

• Legal Compliance: To comply with a lawful subpoena or court order.
• Vendors: Trusted service providers who meet HIPAA Business Associate Agreement standards.
• Consent: When you explicitly authorize sharing of information.

5. Data Security

CaseBuilder uses strong encryption and strict access controls to safeguard your data:

• TLS 1.2+ for all network connections.
• AES-256 encryption for all stored files.
• Audit logging and regular security reviews.

We retain data only as long as necessary for service delivery or as required by law, after which it is securely deleted.

6. HIPAA Compliance

CaseBuilder adheres to the administrative, technical, and physical safeguards required by HIPAA. All Protected Health Information (PHI) is encrypted and handled securely. If you are a covered entity or business associate, your use of CaseBuilder should comply with your own HIPAA obligations.

7. Your Rights

You may have the right to:

• Access or receive a copy of your data.
• Request correction of inaccurate information.
• Request deletion of your account or uploaded data.
• Withdraw consent for certain uses of your data.

To exercise these rights, contact us at privacy@casebuilder.app.

8. Data Retention

We retain information only as long as necessary to provide our services or meet legal obligations. Deleted files and accounts are permanently removed from our systems after a short retention window.

9. Cookies and Tracking

CaseBuilder does not use cookies or third-party tracking for advertising or analytics. Session cookies may be used only for secure authentication and session management.

10. Children’s and Minors’ Privacy

CaseBuilder is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

11. Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest version. If we make significant changes, we will notify users by email or dashboard alert.

12. Contact Us

CaseBuilder Privacy Officer
Email: privacy@casebuilder.app
Mail: P.O. Box 245, Leland, NC 28451, USA